In a message dated 8/16/2006 11:50:59 A.M. Pacific Standard Time, BogusWoody@aol.com writes: AOLers using AOL 9.0 get their URLs scrambled with a dash ("_") prefix and suffix, and then the URL is repeated with parenthesis around it. There's a way for AOLers (with AOL 9.0) to prevent that from happening: Before you hit the "Send Now" button, right click on the screen and on the popup menu click on "Compose as plain text". ------------- Woody and other listers, You can also just right click on the active link (BEFORE you send, of course) and ask to remove the hyperlink. Sharon

TIP: AOLers using AOL 9.0 get their URLs scrambled with a dash ("_") prefix and suffix, and then the URL is repeated with parenthesis around it. There's a way for AOLers (with AOL 9.0) to prevent that from happening: Before you hit the "Send Now" button, right click on the screen and on the popup menu click on "Compose as plain text". That clears off all the blue stuff (HTML) that causes it. EXAMPLE: _http://www.usgenweb.net_ (http://www.usgenweb.net) (result of sent with link "blued") http://www.usgenweb.net (result of clicking on "compose as plain text") Woody

Just received following: Quote: This happend to me about the same number of times per day when I had my old computer. I got a new computer about a year ago and now it only happens once a day. Kathy Unquote INCLUDING 31 Previous posts on the mailing list. We all need to be careful to only include enough of the msg to which we are replying so that others can follow the thread. No need to include the complete digest of messages! Jerry

Hi, All- I know I reported a few days ago that we'd be migrated over to the new list management system by now, we are still operating under the old system and waiting for the changeover. The latest estimate is that we will be migrated sometime today. I'd like to alert the list members that over the past few days those of us who use AOL and who have other lists that use the new system and are on the new servers, have had some problems with receipt of list mail. Right now RootsWeb is investigating the cause of the problem. What has been happening is that mail from the new server is being either delayed many hours before being delivered to us at AOL (usually in a clump overnight) or is being placed in spam folders. RootsWeb has assured me that the new servers have been white-listed with AOL and that things SHOULD be running smoothly but they have not been. Our list being migrated at this time will hopefully help RootsWeb and AOL in sorting out whatever the issues might be. In the meantime after we migrate I'd like to remind list members that they can check the list archives if they think they are not receiving all mail from the list: http://archiver.rootsweb.com/th/index/AOLers-RootsWeb/2006-08 Thanks and keep your fingers crossed for a successful changeover hopefully later today. Joan, admin AOLers-RootsWeb-L@rootsweb.com

In a message dated 8/16/2006 4:42:47 A.M. Pacific Standard Time, Merrittrfl@aol.com writes: Whenever I utilize the AOL computer check it shows that I have this issue : Your hard disk is over 85% full. I click on "fix it for me" and the green check mark shows as "fixed". Immediately I click on computer check again and the same message appears that my hard disk is over 85% full. -------------------- It's a bug. It shows me the same thing and I have a new computer with nearly an empty HD. I just mark for that particular problem NOT to be reported again. Sharon

In a message dated 8/16/2006 11:27:58 AM Eastern Standard Time, TiggerRadlett@aol.com writes: Would the list owner be kind enough to confirm if the list is for UK users as well as US. Thanks Tigger Tigger- This list is for ALL AOL users who have issues getting AOL to work to make your experience in using RootsWeb more efficient--and it DOES help when you identify your location--because very often the answers to any problems ARE location-oriented. That doesn't mean all of us will the answers--but hopefully someone else in a similar situation on the list will be able to assist in resolving your problems. It is a peer to peer support group. Joan, admin AOLers-RootsWeb-L@rootsweb.com

Thanks for that Vanette. I'm UK based and find that my system starts disconnecting itself whenever the payment plan is getting old. Curiously AOL have just started promoting GOLD band whilst I remain firmly with silver for cost purposes and my system is starting to disconnect itself. Would the list owner be kind enough to confirm if the list is for UK users as well as US. Thanks Tigger

Gerri, I'm not sure if this is accurate information, but last year AOL called me and asked me if I wanted to change to an AOL cable connection. I chose to stay with dial-up because they were offering it for $55 a month and I couldn't afford that on a Senior Citizen's income. But from what I could understand about the explanation, AOL offers it's OWN cable connection which is separate from Time Warner cable or fuse.net cable (which is cinci.rr.com). Could that be where the misunderstanding comes from? Maybe you need to call them again and ask that specific question. Is the service free ONLY if they come out to your house and install an AOL cable connection? Is it because you're using a Time Warner cable connection the reason they're still charging you? The only reason I say this is because my daughter and her family lived with me for 6 months last summer while they were waiting to move into a new house, and they had Time Warner cable installed for the TV's but they had a different cable installed for their computers (fusenet for cinci.rr.com). I'm just a neophyte with all this stuff so I may not know what I'm talking about. Marilyn --------------------original message--------------------- In a message dated 8/16/2006 3:36:52 A.M. Eastern Standard Time, Gerri1936@aol.com writes: I tried to change my plan to free .... Here is what they tell me ... at a o l .... I am not being charged for a o l ..... But I am on high speed time warner cable , and they are charing me for A O L . and if I drop the aol with cable , then I loose my highspeed ... this is a mixed up thing for me .... I have no clue what to do ... maybe go back to dial up and pay 9 95... for a o l .... help gerri

This happend to me about the same number of times per day when I had my old computer. I got a new computer about a year ago and now it only happens once a day. Kathy > > >>>>>>>>Also AOL freezes, 10-15 times a day or simply closes, as > in *blink* it's > gone. This happens when I try to open mail, switch screen names, any > little > thing will make it go off. I'm sure it's utterly coincidental with my > changing > to the cheaper rate but it does look suspicious . . . Oh, and I've > rebooted > the computer several times but that didn't help either. > > I'm a long-term subscriber, 15 years or more, and I've never experienced > anything like this, not even in the early years. Does this sound like a > software corruption? > > Is anyone else having this kind of difficulty? And if so, and if > it might > be a regional thing, I'm in Columbia, MO. Needless to say, this > is driving me > nuts. Especially when I'm in the middle of a hot genealogy site and it > shuts down! > > Vanette > > ______________________________ > > X-Message: #4 > Date: Tue, 15 Aug 2006 09:50:03 EDT > From: Schumaker4@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <bbd.466217a.32132b0b@aol.com> > Subject: Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > This exact same thing is happening to me also at least 10-15 times a day. > And has every since there was an automatic update to my AOL several days > ago. I > am not on dialup but cable, I am in OH and I have not changed the rate I > am > paying AOL. Plus it is happening to both my children one in Akron OH the > other > in Columbus OH. > > It is very annoying especially when it causes the computer to freeze up if > I > am in the middle of a long email or working on a project, all is lost > unless I > have stopped and save it at every step of the way. > > Does anyone know what is going on? Connie > > In a message dated 8/15/2006 9:25:32 AM Eastern Standard Time, > VanetteHobbs@aol.com writes: > AOL freezes, 10-15 times a day or simply closes, as in *blink* it's > gone. This happens when I try to open mail, switch screen names, any > little > thing will make it go off. I'm sure it's utterly coincidental with my > changing to the cheaper rate but it does look suspicious . . . Oh, and > I've > rebooted the computer several times but that didn't help either. > > Does this sound like a software corruption? > > Is anyone else having this kind of difficulty? It is a regional thing > --I'm > in Columbia, MO. > > ______________________________ > > X-Message: #5 > Date: Tue, 15 Aug 2006 10:16:18 EDT > From: JYoung6180@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <3b8.7c7dcde.32133132@aol.com> > Subject: Re: [AOL-RW] New plan, annual subscription > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 8/15/2006 8:33:24 AM Eastern Standard Time, > LasVegDick@aol.com writes: > > Or, do I have to wait > until next January to change my plan. I would still want to do one > payment > per year. Any help much appreciated. > Dick in Las Vegas > > > > According to my account info the yearly plans cannot be changed during the > course of the plan. > > Joan > > ______________________________ > > X-Message: #6 > Date: Tue, 15 Aug 2006 10:32:27 EDT > From: JYoung6180@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <328.b2fc862.321334fb@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > Content-Transfer-Encoding: 7bit > > In a message dated 8/15/2006 9:51:04 AM Eastern Standard Time, > Schumaker4@aol.com writes: > > It is very annoying especially when it causes the computer to freeze > up if I > am in the middle of a long email or working on a project, all is > lost unless > I > have stopped and save it at every step of the way. > > Does anyone know what is going on? Connie > ----- > In a message dated 8/15/2006 9:25:32 AM Eastern Standard Time, > VanetteHobbs@aol.com writes: > AOL freezes, 10-15 times a day or simply closes, as in *blink* it's > gone. > > ----------- > I don't have an answer to the problem but I'm a bit confused whether your > computers are FREEZING or whether AOL is disappearing and you are staring > at > your desktop? > > Joan > > ______________________________ > > X-Message: #7 > Date: Tue, 15 Aug 2006 10:47:24 EDT > From: Schumaker4@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <bbc.45b0df9.3213387c@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > In a message dated 8/15/2006 10:33:15 AM Eastern Standard Time, > JYoung6180@aol.com writes: > I don't have an answer to the problem but I'm a bit confused whether your > computers are FREEZING or whether AOL is disappearing and you are staring > at > your desktop? > > Joan > When the computer freezes up, I will be looking at the email I was working > on > and unable to move the cursor or do anything. I usually use ctrl - alt - > delete. I have tried using the escape key and sometimes that works but > mostly I > have to ctrl-alt-delete and restart my computer. > > When AOL disappears I will be looking at the same screen I was on ie. say > the > email I had just written and clicked to send and poof I am disconnected. > Plus that automatic window then comes and says trying to reconnect to AOL. > Sometimes it reconnects automatically and other times it doesn't. I have > to shut > down the computer, reboot and restart AOL and I get right back on. I just > talked to a friend who uses AOL and he is having the exact same > problems. All of > us, both my children, me and Ken all use different cable companies for our > cable connections so it isn't my cable connection. We all are in OH. > Connie > > ______________________________ > > X-Message: #8 > Date: Tue, 15 Aug 2006 11:05:36 EDT > From: JYoung6180@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <c13.1a09488.32133cc0@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 8/15/2006 10:48:55 AM Eastern Standard Time, > Schumaker4@aol.com writes: > > When the computer freezes up, I will be looking at the email I was > working > on > and unable to move the cursor or do anything. I usually use ctrl - alt - > delete. I have tried using the escape key and sometimes that works but > mostly I > have to ctrl-alt-delete and restart my computer. > > When AOL disappears I will be looking at the same screen I was on ie. say > the > email I had just written and clicked to send and poof I am disconnected. > Plus that automatic window then comes and says trying to reconnect to > AOL. > Sometimes it reconnects automatically and other times it doesn't. I have > to > shut > down the computer, reboot and restart AOL and I get right back on. I > just > talked to a friend who uses AOL and he is having the exact same problems. > All of > us, both my children, me and Ken all use different cable companies for > our > cable connections so it isn't my cable connection. We all are in OH. > Connie > > > > -------- > These sound like two different issues to me. The second one sounds like > a > connectivity issue and you may want to rebuild the AOL adapter to see > if that > helps. > > The freezing problem can have many causes -- when you say you can't use > the > cursor -- does it show an hour glass or do you mean you cannot even MOVE > it > around? If it shows an hour glass there is an OLD trick AOLers have > used for > years to get the cursor back...you go to the very top of the screen in the > blue bar at the top of AOL and move the cursor over the blue AOL triangle > in the > upper left of the blue bar. Usually the cursor then turns back to an > arrow--if so--you click on the triangle and hold down the button and slide > the > cursor over to the Help menu. Still holding it down slide the cursor > down to > the About America Onlin selection and click. that usually helps you > regain the > use of your cursor. > > Joan > > ______________________________ > > X-Message: #9 > Date: Tue, 15 Aug 2006 11:20:09 EDT > From: Schumaker4@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <245.104f928c.32134029@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > In a message dated 8/15/2006 11:06:56 AM Eastern Standard Time, > JYoung6180@aol.com writes: > These sound like two different issues to me. The second one sounds like a > connectivity issue and you may want to rebuild the AOL adapter to see if > that > helps. > > The freezing problem can have many causes -- when you say you can't use > the > cursor -- does it show an hour glass or do you mean you cannot even MOVE > it > around? > Okay, what is or how do I "Rebuild the AOL adapter" that sounds too > technical > for me. I must be one of those people that someone today or yesterday > referred to as "they should never be allowed to go near a PC." > > As to whether an hourglass or can't move cursor around. I can't move the > cursor around. It is there as a cursor but it won't move. > > Thanks for the tip on what to do when one gets the hourglass and no > cursor!!! > Connie > > ______________________________ > > X-Message: #10 > Date: Tue, 15 Aug 2006 11:23:27 EDT > From: JYoung6180@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <c0f.1a721c0.321340ef@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 8/15/2006 11:21:33 AM Eastern Standard Time, > Schumaker4@aol.com writes: > > As to whether an hourglass or can't move cursor around. I can't move the > cursor around. It is there as a cursor but it won't move. > > > > Connie- > > I'm wondering whether an ad that is trying to load on the main AOL page > has > bad code or something that is causing your computer to freeze. It might > be > worth trying to pinpoint exactly when this happens and make notes and > notify > tech support. > > Joan > > ______________________________ > > X-Message: #11 > Date: Tue, 15 Aug 2006 11:29:51 EDT > From: Schumaker4@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <3f4.874780b.3213426f@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > In a message dated 8/15/2006 11:24:14 AM Eastern Standard Time, > JYoung6180@aol.com writes: > Connie- > > I'm wondering whether an ad that is trying to load on the main AOL page > has > bad code or something that is causing your computer to freeze. It might > be > worth trying to pinpoint exactly when this happens and make notes and > notify > tech support. > > Joan > You are talking about those annoying ads blinking and flashing at the > bottom > of the mailbox page and the emails as you read them? If so, I have been > thinking they were the cause. But I am sure AOL will never take those > away. > > I have finally figured out a way to adjust the size of the window of the > mailbox and email so I don't see them but have the complete email on my > screen > with the ad hidden. I can't stand that flashing and blinking, it gives me > headaches. I had to do something. Connie > > ______________________________ > > X-Message: #12 > Date: Tue, 15 Aug 2006 11:36:21 EDT > From: JYoung6180@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <54d.5dc32b9.321343f5@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 8/15/2006 11:31:32 AM Eastern Standard Time, > Schumaker4@aol.com writes: > > I have finally figured out a way to adjust the size of the window of the > mailbox and email so I don't see them but have the complete email on my > screen > with the ad hidden. I can't stand that flashing and blinking, it gives > me > headaches. I had to do something. Connie > > > > > But regardless of the fact you are hiding them out of the way--they are > STILL loading and that could be the problem. > > Joan > > ______________________________ > > X-Message: #13 > Date: Tue, 15 Aug 2006 11:41:57 EDT > From: Schumaker4@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <57b.3695e67.32134545@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > In a message dated 8/15/2006 11:37:39 AM Eastern Standard Time, > JYoung6180@aol.com writes: > But regardless of the fact you are hiding them out of the way--they are > STILL loading and that could be the problem. > > Joan > I know that but I can't work with them flashing. If the ads were only > text > I'd be okay as far as the headaches. I will try and see if I can get thru > a > day without them hidden and keep a log of what ad was loaded or trying to > load > and the time, then call tech support. Thanks for helping. > > ______________________________ > > X-Message: #14 > Date: Tue, 15 Aug 2006 16:53:46 +0100 > From: Jerry <jerrysphinx@aol.com> > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <44E1EE0A.60105@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: TEXT/PLAIN; CHARSET=us-ascii > > For errors such as these go Control Panel / Administrative Tools / Event > Viewer and open the 'Application' event log. > > Displayed in the Application event log you will see a detailed list of > events: Information, Warnings and Errors. > > Right click any errors and select 'Properties' and determine if they are > related to your problem (AOL should get a mention). If you are unsure > then replicate the error and take note of the exact time the error took > place and then go back to the event log and look for any new errors that > relates to the time that your replicated error took place. > > If you're successful in loccating the log for your error, then you are > now armed with everthing you need when contacting AOL for a fix. > > To copy the error log, click the command button that displays an image > of two files on it (this will copy the error log), then open notepad and > paste the details and save the file. > > HTH > > Jerry. > > ______________________________ > > X-Message: #15 > Date: Tue, 15 Aug 2006 14:16:55 EDT > From: VETTE4NANCEE02@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <bdf.2c50978.32136997@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 8/15/2006 8:21:33 A.M. Pacific Standard Time, > Schumaker4@aol.com writes: > > As to whether an hourglass or can't move cursor around. I can't move the > cursor around. It is there as a cursor but it won't move. > > > > I may as well jump on this, I too have noticed this same thing happening > in > the past few days. The cursor just stops working, if I go to task > manager it > doesn't show AOL is not responding. Today I just waited and it was fine > after a minute or so. Other times I have lost my connection totally. > Nancee, Ca. > > ______________________________ > > X-Message: #16 > Date: Tue, 15 Aug 2006 14:19:42 EDT > From: JYoung6180@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <53e.5fceda0.32136a3e@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 8/15/2006 2:18:01 PM Eastern Standard Time, > VETTE4NANCEE02@aol.com writes: > > Today I just waited and it was fine > after a minute or so. > > > Nancee- > > Did you happen to notice if when this was happening the activity light was > active on your computer--you know -- the little green light that shows > there is > activity? I wonder if this is happening when something is going on in the > background like you spyware or virus checker running? Maybe it is > overloading the system? > > Joan > > ______________________________ > > X-Message: #17 > Date: Tue, 15 Aug 2006 14:23:14 EDT > From: Soyamaven@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <bea.2186ac4.32136b12@aol.com> > Subject: Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > Content-Transfer-Encoding: 7bit > > I use AOL 5.0/WIN98, and when the screen freezes, usually, but not always > after using the internal Browser and not either FireFox or IE, if left > alone, it > "unfreezes" after about 3 to 5 minutes. > > So, when this "freeze" occurs, I walk away from the PC and do something > else > until the "freeze" passes. > > > I hope this information is useful or, at least, interesting. > > L'Shannah Tovah* & Happy 5767, > > Walter Greenspan > Great Falls, MT & Jericho, NY > > * L'Shannah Tovah (li-SHAH-nuh TOH-vuh; li-shah-NAH toh-VAH) > Hebrew. Lit. for a good year. The common greeting during Rosh ha Shannah > and > the Days of Awe. This is a shortening of "L'Shannah tovah tikatev > v'taihatem" > (or, to women, "L'Shannah tovah tikatevi v'taihatemi"), which means, "May > you > be inscribed and sealed for a good year." This year, Rosh ha Shannah, > because > it will occur on Shabbat (Sabbath), begins 18 minutes before sunset on > Friday, > September 22 on the civil calendar. > > ______________________________ > > X-Message: #18 > Date: Tue, 15 Aug 2006 14:28:08 EDT > From: VETTE4NANCEE02@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <c1a.18a48a4.32136c38@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 8/15/2006 11:21:14 A.M. Pacific Standard Time, > JYoung6180@aol.com writes: > > Did you happen to notice if when this was happening the activity light > was > active on your computer--you know -- the little green light that > shows there > is > activity? I wonder if this is happening when something is going on in > the > background like you spyware or virus checker running? Maybe it is > overloading the system? > > Joan > > > > No, I didn't Joan but the next time it happens I will try to be more > aware > and will also check the event log. > Nancee, Ca. > > ______________________________ > > X-Message: #19 > Date: Tue, 15 Aug 2006 15:06:58 EDT > From: JYoung6180@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <c01.18dec32.32137552@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 8/15/2006 2:24:32 PM Eastern Standard Time, > Soyamaven@aol.com writes: > > I use AOL 5.0/WIN98, and when the screen freezes, usually, but not always > after using the internal Browser and not either FireFox or IE, if left > alone, it > "unfreezes" after about 3 to 5 minutes. > > So, when this "freeze" occurs, I walk away from the PC and do something > else > until the "freeze" passes. > > > > > Walter- > > This would tend to confirm my suspicion that some activity going on in the > backgroun--spyware scan or similar might be tying up the resources for a > few > minutes and freezing the cursor. The fact that it comes back later sort > of > indicates this is the case. > > Joan > > ______________________________ > > X-Message: #20 > Date: Tue, 15 Aug 2006 15:18:02 EDT > From: DULCICH6@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <c20.1544b87.321377ea@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 8/15/2006 11:18:01 A.M. Pacific Standard Time, > VETTE4NANCEE02@aol.com writes: > > I may as well jump on this, I too have noticed this same thing happening > in > > the past few days. The cursor just stops working, if I go to task > manager > it > doesn't show AOL is not responding. Today I just waited and it was fine > after a minute or so. Other times I have lost my connection totally. > > > > --------------- > When this happens, or rather *after* this happens and you are back to > working again, Click on the Help at the top of the AOL screen. Then click > on About > AOL and then press the CTRL key and the letter E at the same time and > take a > look at your error log. > > Sharon > > ______________________________ > > X-Message: #21 > Date: Tue, 15 Aug 2006 15:35:57 EDT > From: Schumaker4@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <c01.18eaf3e.32137c1d@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > Thanks Sharon, I will try this. > > Will it still give me an error report if I have to completely shut down > the > computer. > > How about if I have to use ctrl-Alt-Delete and reloaded AOL? > Sorry I am so dense about these things, but I am learning with the help of > all of you on this list. > Connie > > n a message dated 8/15/2006 3:19:25 PM Eastern Standard Time, > DULCICH6@aol.com writes: > When this happens, or rather *after* this happens and you are back to > working again, Click on the Help at the top of the AOL screen. Then click > on > About > AOL and then press the CTRL key and the letter E at the same time and > take a > look at your error log. > > Sharon > > ______________________________ > > X-Message: #22 > Date: Tue, 15 Aug 2006 15:42:01 EDT > From: Schumaker4@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <4a0.46b6a24.32137d89@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > In a message dated 8/15/2006 3:19:25 PM Eastern Standard Time, > DULCICH6@aol.com writes: > When this happens, or rather *after* this happens and you are back to > working again, Click on the Help at the top of the AOL screen. Then click > on > About > AOL and then press the CTRL key and the letter E at the same time and > take a > look at your error log. > > Sharon > Hey, that is neat!! I am learning. All of you are great. The Error is > actually from yesterday since I haven't had any problems today. How long > do they > keep this info there. I don't know what happened or when exactly the > error > occurred but this sure will help. > > Now, what does Sync Error:29 - 'invalid_id' mean? > Connie > > ______________________________ > > X-Message: #23 > Date: Tue, 15 Aug 2006 15:53:55 EDT > From: DULCICH6@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <3b5.56a70dd.32138053@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 8/15/2006 12:41:53 P.M. Pacific Standard Time, > Schumaker4@aol.com writes: > > Will it still give me an error report if I have to completely shut down > the > computer. > > How about if I have to use ctrl-Alt-Delete and reloaded AOL? > > > > ------------ > Yes, it should still give the errors within the past 24 hours. > > Sharon > > ______________________________ > > X-Message: #24 > Date: Tue, 15 Aug 2006 16:18:56 EDT > From: DULCICH6@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <bfd.18fca25.32138630@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 8/15/2006 12:43:06 P.M. Pacific Standard Time, > Schumaker4@aol.com writes: > > Now, what does Sync Error:29 - 'invalid_id' mean? > Connie > > > > I think that is an internal communications error. Have you tried running > AOL's computer check up? > > Sharon > > ______________________________ > > X-Message: #25 > Date: Tue, 15 Aug 2006 18:54:27 EDT > From: TiggerRadlett@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <388.99da31a.3213aaa3@aol.com> > Subject: AOl Complaints > Content-Type: text/plain; charset="US-ASCII" > > Could SKS please tell me if there is any effective way of getting AOL to > respond to a complaint about their services? > > ______________________________ > > X-Message: #26 > Date: Tue, 15 Aug 2006 18:56:57 EDT > From: DULCICH6@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <486.7c22ad8.3213ab39@aol.com> > Subject: Re: [AOL-RW] AOl Complaints > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 8/15/2006 3:54:56 P.M. Pacific Standard Time, > TiggerRadlett@aol.com writes: > > Could SKS please tell me if there is any effective way of getting AOL to > respond to a complaint about their services? > > > > Get about 10,000 of your friends to make the same complaint within a short > period of time......:-) > > ______________________________ > > X-Message: #27 > Date: Tue, 15 Aug 2006 18:58:53 EDT > From: JRAYMOND651@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <581.3824f51.3213abad@aol.com> > Subject: Re: [AOL-RW] AOl Complaints > Content-Type: text/plain; charset="US-ASCII" > > Now that is a good question. All I can say is, "Good luck!" > > Jon Raymond > St Paul Park, MN > Web site: http://freepages.genealogy.rootsweb.com/~raymond/ > > ______________________________ > > X-Message: #28 > Date: Tue, 15 Aug 2006 19:44:00 EDT > From: Mkdb1405@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <bc3.35e3365.3213b640@aol.com> > Subject: Re: [AOL-RW] AOl Complaints > Content-Type: text/plain; charset="US-ASCII" > > Since it is now free, do you think they care? > Kay > > ______________________________ > > X-Message: #29 > Date: Tue, 15 Aug 2006 23:54:01 EDT > From: BogusWoody@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <56b.40211f4.3213f0d9@aol.com> > Subject: Re: [AOL-RW] AOl Complaints > Content-Type: text/plain; charset="US-ASCII" > Content-Transfer-Encoding: 7bit > > TiggerRadlett@aol.com writes: > <<Could SKS please tell me if there is any effective way of getting > AOL to > > respond to a complaint about their services?>> > > > DULCICH6@aol.com writes: > <<Get about 10,000 of your friends to make the same complaint within a > short > > period of time......:-) >> > ++++++++++++++++ > Yeah, and if those 10,000 have AOL, have them use all 7 screen names, > too. > > ______________________________ > > X-Message: #30 > Date: Wed, 16 Aug 2006 01:23:59 EDT > From: VETTE4NANCEE02@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <515.68528280.321405ef@aol.com> > Subject: Re: [AOL-RW] Either Computer freeze up or AOL goes off > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 8/15/2006 12:43:06 P.M. Pacific Standard Time, > Schumaker4@aol.com writes: > > Sharon > Hey, that is neat!! I am learning. All of you are great. The Error is > actually from yesterday since I haven't had any problems today. How long > do > they > keep this info there. I don't know what happened or when exactly the > error > occurred but this sure will help. > > Now, what does Sync Error:29 - 'invalid_id' mean? > Connie > > > > > > This is pretty neat! > I also had the same error message many times in the past two days. > Nancee, Ca. > > ______________________________ > > X-Message: #31 > Date: Wed, 16 Aug 2006 01:45:41 EDT > From: Gerri1936@aol.com > To: AOLers-RootsWeb-L@rootsweb.com > Message-ID: <327.a78ceb2.32140b05@aol.com> > Subject: change plan > Content-Type: text/plain; charset="US-ASCII" > > I know this has been discussed over and over , but I can't seem to find it > ... > > How do I get to the exact point that I can switch my plan to free a o l ? > > I am on aol with highspeed cable .... > > thanks gerri > > >

Thanks to all for the many tips and suggestions. I'm printing them out right now. It's good to know I'm not alone, at least. But I want to share with you the latest trick. My grandson left me a sticky note from the wee hours of the morning saying AOL had deleted itself! Just prior to doing so, the message said it was outdated. I'm running 9.0 Optimized SE. Sure enough, it was GONE but I had it on my external backup HD and that's the only reason I'm able to be here to write this at all. Running AOL computer checkup and PCPitstop will be my next moves, to rule out a virus. Vanette

Sharon, You mentioned using the AOL computer check and that brings this to mind. Whenever I utilize the AOL computer check it shows that I have this issue : Your hard disk is over 85% full. I click on "fix it for me" and the green check mark shows as "fixed". Immediately I click on computer check again and the same message appears that my hard disk is over 85% full. Any ideas? I have a new HP Pavilion with Windows XP, and AOL 9.0 Optimized. Hard drive shows as 162 GB free space. Thanks for all the great informative answers. They teach me something everyday. Sandy

I tried to change my plan to free .... Here is what they tell me ... at a o l .... I am not being charged for a o l ..... But I am on high speed time warner cable , and they are charing me for A O L . and if I drop the aol with cable , then I loose my highspeed ... this is a mixed up thing for me .... I have no clue what to do ... maybe go back to dial up and pay 9 95... for a o l .... help gerri

In a message dated 8/16/2006 1:47:47 AM Eastern Daylight Time, DULCICH6@aol.com writes: In a message dated 8/15/2006 10:46:06 P.M. Pacific Standard Time, Gerri1936@aol.com writes: How do I get to the exact point that I can switch my plan to free a o l ? --------- Gerri, Go to Keyword: Change Plan Sharon Thanks so much ... will try it .... gerri

In a message dated 8/15/2006 10:46:06 P.M. Pacific Standard Time, Gerri1936@aol.com writes: How do I get to the exact point that I can switch my plan to free a o l ? --------- Gerri, Go to Keyword: Change Plan Sharon

I know this has been discussed over and over , but I can't seem to find it ... How do I get to the exact point that I can switch my plan to free a o l ? I am on aol with highspeed cable .... thanks gerri

In a message dated 8/15/2006 12:43:06 P.M. Pacific Standard Time, Schumaker4@aol.com writes: Sharon Hey, that is neat!! I am learning. All of you are great. The Error is actually from yesterday since I haven't had any problems today. How long do they keep this info there. I don't know what happened or when exactly the error occurred but this sure will help. Now, what does Sync Error:29 - 'invalid_id' mean? Connie This is pretty neat! I also had the same error message many times in the past two days. Nancee, Ca.

TiggerRadlett@aol.com writes: <<Could SKS please tell me if there is any effective way of getting AOL to respond to a complaint about their services?>> DULCICH6@aol.com writes: <<Get about 10,000 of your friends to make the same complaint within a short period of time......:-) >> ++++++++++++++++ Yeah, and if those 10,000 have AOL, have them use all 7 screen names, too.

Since it is now free, do you think they care? Kay

Now that is a good question. All I can say is, "Good luck!" Jon Raymond St Paul Park, MN Web site: http://freepages.genealogy.rootsweb.com/~raymond/

In a message dated 8/15/2006 3:54:56 P.M. Pacific Standard Time, TiggerRadlett@aol.com writes: Could SKS please tell me if there is any effective way of getting AOL to respond to a complaint about their services? Get about 10,000 of your friends to make the same complaint within a short period of time......:-)