Hi Liz > I am also having a problem with AOL and Zone Alarm. > What is a better solution? Or is there a firewall that will "play nice" with AOL? AOL Broadband users in the UK are given the option to download "McAfee Personal Firewall". I used ZoneAlarm alongside AOL 7.0 and AOL8.0 without any problems, but on moving to Broadband and AOL9.0, I found that Zonealarm did not seem to work smoothly with the new set-up. Hence, I took the McAfee option, and have found it plain-sailing thereafter. Hence, if I were in your position, I would seriously consider uninstalling Zonealarm and giving McAfee a try. Good luck. Paul Gaskell Publicity Officer and Minutes Secretary Oxfordshire Family History Society E-mail : _publicity@ofhs.org.uk_ (mailto:publicity@ofhs.org.uk) Website : _www.ofhs.org.uk_ (http://www.ofhs.org.uk)

sorry i meant to say is i possible that aol6 has more options then 9.o . ty ev

When I try to save web pages i get the photos in a folder and the text on another page i have 9 security. other people with 6.0 dont seem to have this problem and in the save in box i have less options to save things. can it be possible that 9 has more options then 6 and can someone tell me how to save things on 9.0 on the same page. also is there anyway to see my favorite places info while im off line..... thank you ev

im telling you it dosent work and your sending me back again ..........can you please give this to someone will help me .........ihave gone there 3 times ................this is annoying i thought you would try and help me and you keep sending me back

In a message dated 8/25/2006 6:10:30 PM Eastern Standard Time, Ema609@aol.com writes: i would like to get the digest all at once not the list but when i tried to subscribe to the digest i got a message from the mailer deamnon saying its no good can somebody put my email addy in please ev ----- Hi, Ev- I've switched you to digest mode for this list. In the future should you require administrative assistance, please write to me at: AOLERS-ROOTSWEB-admin@rootsweb.com . Thanks! Joan, admin

i did it dosent work that is how i got on this list by that page

i would like to get the digest all at once not the list but when i tried to subscribe to the digest i got a message from the mailer deamnon saying its no good can somebody put my email addy in please ev

In a message dated 8/25/2006 3:22:49 PM Eastern Standard Time, Gerri1936@aol.com writes: Dee another note .... I see what you are doing you are clicking on the arrow on the favorites bar, you need to click on the Red heart and the whole list will be available to you .... gerri That is the problem. When I click on the Red Heart nothing happens. Nothing at all. I thought it was because of changes they made, but maybe my program is corrupted. Clicking on the arrow is the only way I get anything at all, and I seem to only be getting those that fit in the blue pull-down area. Thanks. I think I'll have to get a disc and reinstall it. Does anyone know if I can download it online? I have broadband so it wouldn't take long...I think. Dee

In a message dated 8/25/2006 3:18:39 PM Eastern Daylight Time, Gerri1936@aol.com writes: In a message dated 8/25/2006 2:48:15 PM Eastern Daylight Time, DMGV45@aol.com writes: Dee another note .... I see what you are doing you are clicking on the arrow on the favorites bar, you need to click on the Red heart and the whole list will be available to you .... gerri Dee I am on aol and when I want my favorites I just click on the little red heart on the top bar and the list comes down.... then I use the side bar to bring the list to the favorite I am looking for ... Hope this helps and makes sense too... gerri I've been trying to get help with a problem I'm having with My Favorite Places. I thought they might have changed it while I was offline due to illness, which was pretty much the last 6 weeks. I used to get my Favorite Places on the left side, this might have been after double clicking. I'm not really sure at this time. I now have it only on the right side and when I try to click on the bottom of the list where it says "More Favorites" nothing else comes up. I've tried saving new places but they do not show up. Since my illness has been eye related, I'm still restricted in how much time I can spend on the computer trying to figure this out. I have AOL Optimized, not sure exactly which one. Since I could not get through to the AOL list, I tried another list but suggestions there didn't help. Any help will be greatly appreciated. Thanks for any help, Dee

In a message dated 8/25/2006 2:48:15 PM Eastern Daylight Time, DMGV45@aol.com writes: Dee I am on aol and when I want my favorites I just click on the little red heart on the top bar and the list comes down.... then I use the side bar to bring the list to the favorite I am looking for ... Hope this helps and makes sense too... gerri I've been trying to get help with a problem I'm having with My Favorite Places. I thought they might have changed it while I was offline due to illness, which was pretty much the last 6 weeks. I used to get my Favorite Places on the left side, this might have been after double clicking. I'm not really sure at this time. I now have it only on the right side and when I try to click on the bottom of the list where it says "More Favorites" nothing else comes up. I've tried saving new places but they do not show up. Since my illness has been eye related, I'm still restricted in how much time I can spend on the computer trying to figure this out. I have AOL Optimized, not sure exactly which one. Since I could not get through to the AOL list, I tried another list but suggestions there didn't help. Any help will be greatly appreciated. Thanks for any help, Dee

I've been trying to get help with a problem I'm having with My Favorite Places. I thought they might have changed it while I was offline due to illness, which was pretty much the last 6 weeks. I used to get my Favorite Places on the left side, this might have been after double clicking. I'm not really sure at this time. I now have it only on the right side and when I try to click on the bottom of the list where it says "More Favorites" nothing else comes up. I've tried saving new places but they do not show up. Since my illness has been eye related, I'm still restricted in how much time I can spend on the computer trying to figure this out. I have AOL Optimized, not sure exactly which one. Since I could not get through to the AOL list, I tried another list but suggestions there didn't help. Any help will be greatly appreciated. Thanks for any help, Dee

Jack at Jackbowk@aol.com writes: << Which leads me to my point: MS has announced it is ending support of Win 98. >> Jack, I have read that MS is extending their support until the summer of 2007 - and maybe longer? But what does it mean "ending support"? Does it mean that my 98SE will stop working on a particular day? Or does it mean that there will be no more updates to the system? If the latter, I'm not concerned. I'm sure that most of the major vulnerabilities and problems with 98SE have been long patched and, besides, what virus writers will be targeting a buggy-whip MS program anyway? As long as it continues to work, and AOL 5.0 keeps working, I'll stick with them. I have all of the reinstall CDs, etc., that I'll ever need. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Pete Schermerhorn, in the glorious Berkshire hills of western Massachusetts

Pete, Not a response to your subject inquiry but looking at the final points in your post. You say you have limited RAM so I'm presuming 64 or 128. Migration upwards in AOL would probably be unsuccessful - although I don't remember at which version there'd be a disconnect for you. I started w/ v. 4.0 in a machine w/ 192 RAM, 20g memory and 56k modem. I migrated to v. 5 w/o incident and perhaps to v. 6.0 but then problems began. As a former programmer - old school, at that - you'll comprehend when I say AOL finally said the new version was written on a basis of a 256 platform of RAM, instead of the 64 used for previous versions. It would load slowly and some things would work but others wouldn't; it was selectively loading elements etc to fit the resources I provided. I backed down a version and all went well until the computer itself died. [But there were similar problems with applications as they were revised. 'On-line banking', which I rely on - has given me fits this way. And Bank of America continued the phenomenon when they merged Fleet accounts as the BofA system was written with broadband in mind and, like yourself, I still use dial-up. The BofA system is S L O W and I frequently can't navigate within it because of the parameters my laptop provides. It seems they never thought about the interface with dial-up customers nor do they care, which they've made very obvious. When I sell my condo in CT in a few months, I'll close the BofA account in protest. Hate to lose the 'account relationship' since '79 - with a predecessor bank - but it's the only way of protest left.] My new system has 1 gig RAM and 80 storage so my capacity problems are not a concern now. [I've noticed more and more applications are advertised as '256 RAM required/512 recommended', though.] So I migrated to AOL v.9.0 and hated it. Tried to move back, against AOL's wishes, when they issued 'v.9 Security Edition' and I tried it and it's fine so far - not that I use all the bells and whistles. My old system, as yours, had Win 98 SE and the new one has XP Pro, which is overkill but enables everything. Which leads me to my point: MS has announced it is ending support of Win 98. Hence, you need to guard against enforced obsolescence. Whatever you do to extend your files etc will have to be conservatively done. And new PCs mostly don't have 'floppy drives' anymore! So everybody who used them for backup face a hard time now. Jack .

Ever since I lost about 5,000 letters from my "Saved Mail" PFC file, I have been backing-up my letter files. These are really the only files on my computer which concern me. I routinely save my "Favorites" onto a floppy, but I don't have a way to save the letter files which gives me confidence. I currently have about 10,000 letters in my "Mail" PFC file. I periodically save the file to another location on my small harddrive, naming it "Mail1" or such, with the expectation that I could rename it back to "Mail" if needed, and proceed as if nothing happened. In fact, is this all there would be to it? Or would it be more complicated? I have also saved the "Mail" file onto a DVD, but I've been saving it as a data disc and not a bootable one. Does it really matter... as I find that .pfc files, because they use AOL's proprietary Rainman programming language, are unreadable by any means I can find on my computer? How would I replace a corrupted Mail PFC file from a DVD? I know of only one technician who feels comfortable moving files around, etc., in the "AOL realm"...... but he is no longer available. Other techs I've talked with just get very unhappy and want me to change to an MS or other system. I have also sent the Mail file to my other computer, but 10,000 letters, transmitted via dial-up computers, is a real chore. I know that there is a "restore" feature on newer AOL versions, but there must have been a technique for replacing a corrupted file with a back-up file, into the PFC, with the the older AOL versions. I would like to be armed with the procedure, if the need arises. OK....... I hear everyone saying "Go to 9.0, dummy !!". I am still on 5.0, and content with it. For at least 4 specific reasons: 1). I have about 1450 Favorites, all suitable arranged and sorted by category. I use hundreds of them each week, and wasted time Googling is not an option. I understand that my 1450 Favorites exceeds the number allowable on AOL 9.0. But maybe that's only a limitation for their server's saving of my Favorites. I don't want to have to try to choose. Not possible. 2). I like the plain text e-mails (I can still add accents, etc. if I want to), as I understand they are inherently safer from 'attack'. I receive a couple of hundred e-mails a day, nearly all in Digest formats, and seem to be relatively free from spam. Even before AOL instituted a filter, I was still getting only 2 or 3 of those unwanted mails per day. I can't see going to a newer, larger AOL version - just to "go back" to a plain text feature which I have already. 3). The saved mail on my hard-drive is simple, completely searchable, and free from the long arm of AOL interference. I don't have to move mail "to a different folder" to protect it, etc. All just a lot of unnecessary folderol, as far as I'm concerned. 4) Although I do have to endure the obtrusive large AOL Welcome screen - plus the blue Google-garbage on the left and the Buddy-garbage on the right (all easy to get rid of, though), I am still free from pop-ups and ads on my e-mail windows. So, I can't think of a reason to add more "special features" to my small, slow hard-drive. And that also accounts for my still being on Win98SE - and loving it. I'm on a slow dial-up, with limited RAM, etc., so I'm not a candidate for WinXP (nor am I a candidate for broadband - too far "up in the woods"). I try to keep my system as simple as possible. I spent 14 years in the 50's and 60's writing computer programs - - linear and non-linear programs, mathematical models, etc. ........ and don't want to go back to the obsession and stress of that career <gr>. But I would appreciate some comfort-talk on my concern over backup, and suitable procedures. Incidentally, I did "dump" my entire hard-drive onto a DVD - took only 45 minutes. That seems a bit extreme to use as a backup measure, though. And, of course, I don't have a clue what I would do if I needed it <gr>. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Pete Schermerhorn, in the glorious Berkshire hills of western Massachusetts

In a message dated 8/23/2006 12:42:35 A.M. Pacific Standard Time, Jococity@aol.com writes: Can anyone explain why the tool bar with AOL v.9.0 would disappear when a router was added to the computer via C.D. set-up? It is a wireless lap-top and I tried to install a wireless router so that we can carry the lap top from room to room. When I used the set-up option with the install C.D., the specialized tool bar with icons to favorite places disappeared. Can it be restored? The wireless lap-top still won't work unless it's plugged into the wireless router. Hopefully, tomorrow will bring better results. ------------ Peggy, Sounds to me like either a conflict between software or the install corrupted something. It really sounds, however, like the router isn't correctly installed. I have a wireless router for my lappy as well and it does not interfere with the carousel at all. Sharon PS: That portion of the toolbar that you can customize and always has the light blue background is called the carousel.

In a message dated 8/23/2006 8:27:04 A.M. Eastern Daylight Time, sharonmc2002 writes: Sharon, Quik Links III is an old program by SmithMicro. They no longer offer it. It's not necessary software. When it was installed, you had to accept or designate it to be the default printer. I think you can change your default Printer away from QLIII by going to your Printer setting in the Control panel and changing the default printer there. Sharon Dulcich Well since I need the fax function on my computer can you recommend something so I can get it working again? Sharonmc2002

Can anyone explain why the tool bar with AOL v.9.0 would disappear when a router was added to the computer via C.D. set-up? It is a wireless lap-top and I tried to install a wireless router so that we can carry the lap top from room to room. When I used the set-up option with the install C.D., the specialized tool bar with icons to favorite places disappeared. Can it be restored? The wireless lap-top still won't work unless it's plugged into the wireless router. Hopefully, tomorrow will bring better results. Thanks! Peggy

In a message dated 8/22/2006 4:45:20 P.M. Pacific Standard Time, sharonmc2002@aol.com writes: And anyone know where to get QuickLinksIII software to replace what disappeared????? Sharonmc2002 -------------------- Sharon, Quik Links III is an old program by SmithMicro. They no longer offer it. It's not necessary software. When it was installed, you had to accept or designate it to be the default printer. I think you can change your default Printer away from QLIII by going to your Printer setting in the Control panel and changing the default printer there. Sharon Dulcich

In a message dated 8/22/2006 6:16:11 P.M. Pacific Standard Time, sharonmc2002@aol.com writes: I will try them this evening. I do have another question on this. Where is the Windows XP firewall located? And, will it work with ZoneAlarm if I get that working again? I think I will start with the third suggestion and do the Add/Remove Program and then reinstall a new ZA. ----------------- Liz, Only ONE fire wall should be running at a time. So if you are going to use the WinXP Firewall, then turn off the ZA firewall. Conversely, if you are going to run ZA, don't turn on the WinXP firewall. To get to the WinXP Firewall go here: Start > Control Panel > Windows Firewall Sharon

In a message dated 8/22/2006 7:19:26 P.M. Eastern Standard Time, Lizcas710@aol.com writes: Thank you for the suggestions, Sharon. I will try them this evening. I do have another question on this. Where is the Windows XP firewall located? And, will it work with ZoneAlarm if I get that working again? I think I will start with the third suggestion and do the Add/Remove Program and then reinstall a new ZA. I am learning alot just from reading all the qestions and answers. Liz Your windows xp has a search function. Enter windows firewall and it will show you how to turn it on and off and do the settings.