In a message dated 9/25/2008 5:20:54 A.M. Central Daylight Time, [email protected] writes: No I have free mcafee I hope ema I received notice from AOL Security Alert that 'my subscription' to McAfee Virus Scan Plus will cost starting mid October. Have other Listers received this notice also? Jeanne **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001) ********* Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/AOLERS-ROOTSWEB ********* ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message FREE...NO MORE AFTER 30 SEPT. **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
In a message dated 9/25/2008 2:39:18 A.M. Central Daylight Time, [email protected] writes: In a message dated 9/24/2008 7:28:38 P.M. Mountain Daylight Time, [email protected] writes: I received notice from AOL Security Alert that 'my subscription' to McAfee Virus Scan Plus will cost starting mid October. Have other Listers received this notice also? Jeanne I have not received this notice yet. Did the alert tell you how much it would cost? You are sure that the alert came from AOL and not someone just wanting to harvest your email address? Dave **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001) ********* Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/AOLERS-ROOTSWEB ********* ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message YES... $39.95 PER YEAR...WELL WORTH THE COST..??? TOM T **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
In a message dated 9/24/2008 8:28:31 P.M. Central Daylight Time, [email protected] writes: I received notice from AOL Security Alert that 'my subscription' to McAfee Virus Scan Plus will cost starting mid October. Have other Listers received this notice also? Jeanne **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001) ********* Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/AOLERS-ROOTSWEB ********* ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message YES...I DID TO...AND PAID THEM AND THEY ..ACTIVATED IT AGAIN....$39.95 TOM TEMPLE **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
No I have free mcafee I hope ema I received notice from AOL Security Alert that 'my subscription' to McAfee Virus Scan Plus will cost starting mid October. Have other Listers received this notice also? Jeanne **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
The following announcement is on the AOL Security page: Safety Information Important Notice: Effective Sept. 30, 2008, AOL will no longer offer McAfee® VirusScan® Plus - Special edition from AOL as a complimentary benefit to registered users who do not have a paid AOL membership. If you have already downloaded and installed the software, the terms of your license remain in effect. http://daol.aol.com/security/? Sharon -------------------------------- In a message dated 9/24/2008 6:28:34 P.M. Pacific Daylight Time, [email protected] writes: I received notice from AOL Security Alert that 'my subscription' to McAfee Virus Scan Plus will cost starting mid October. Have other Listers received this notice also? Jeanne **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
In a message dated 9/24/2008 7:28:38 P.M. Mountain Daylight Time, [email protected] writes: I received notice from AOL Security Alert that 'my subscription' to McAfee Virus Scan Plus will cost starting mid October. Have other Listers received this notice also? Jeanne I have not received this notice yet. Did the alert tell you how much it would cost? You are sure that the alert came from AOL and not someone just wanting to harvest your email address? Dave **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
I received notice from AOL Security Alert that 'my subscription' to McAfee Virus Scan Plus will cost starting mid October. Have other Listers received this notice also? Jeanne **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
Judy- It is always wise to have a restore point in case you run into problems --you can then revert to the status prior to the failed update attempt. Vista does this automatically whenever anything new is installed. If you installed SP3 and are not having problems--then you should be ok. Joan <---thinking maybe we need to stick to more closely AOL-related issues on this list but glad you have resolved the issues surrounding SP3 for XP. In a message dated 9/23/2008 1:23:26 P.M. Eastern Daylight Time, [email protected] writes: Jon...you said "Before you begin the SP3 install, be sure to create a restore point and backup any critical files. ". Not sure what you mean about a restore point. I've never done that with any windows updates I've done previously. I did the SP3 yesterday & it seems all is working fine. Judy **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
Jon...you said "Before you begin the SP3 install, be sure to create a restore point and backup any critical files. ". Not sure what you mean about a restore point. I've never done that with any windows updates I've done previously. I did the SP3 yesterday & it seems all is working fine. Judy **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
Judy, Before you begin the SP3 install, be sure to create a restore point and backup any critical files. Jon Raymond St Paul Park, MN http://freepages.genealogy.rootsweb.com/~raymond/ **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
Jan-Thanks for the good info on the service pack 3 update. I will need to do it when I have time then because I'm on dial-up! :) Judy **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
LOL Ema, no... I think they're out to make us all paranoid ("They're out to get me."). They have written out "scripts" of what to say and macros for "usual fixes" and they just don't seem to know how to deviate from them. I once had a Norton supervisor on the phone and we were waiting for my computer to do the step. I tried making pleasant small-talk with him (instead of silence) and he really seemed uncomfortable. My best question was asking him about living conditions in his country, especially in 110-degree heat, and current economics of his country. Judy On 9/22/08, [email protected] <[email protected]> wrote: > You know Judy > YOur post made me feel a lot better > I thought they were out to get me > lol > Ema > > Date: Sun, 21 Sep 2008 07:59:54 -0400 > From: "Judy Florian" <[email protected]> > Subject: Re: [AOL-RW] moronic discussion > > Ema, > > Most AOL users who have used that "service" already can guess examples > of the "flow" of the conversation. > > They FINALLY come and say hi, my name is ___, sorry for the delay, are > you using the computer now with the problem.
You know Judy YOur post made me feel a lot better I thought they were out to get me lol Ema Date: Sun, 21 Sep 2008 07:59:54 -0400 From: "Judy Florian" <[email protected]> Subject: Re: [AOL-RW] moronic discussion Ema, Most AOL users who have used that "service" already can guess examples of the "flow" of the conversation. They FINALLY come and say hi, my name is ___, sorry for the delay, are you using the computer now with the problem. (User tries to not explode about waiting 44.3 minutes and answers the question, "yes, I'm on the computer with the problem".) They: How may I help you? User: Tries to figure out the fastest way to explain the problem & types fast. They: ------- never reply....you wait....they're seemingly 'gone' but still 'there' User: Hello? are you there? They: FINALLY they answer you (but never say why it took so long to answer you). "I'm sorry for any inconvenience this problem has caused you." (No, it's never good if the AOL software crashes, explodes, and burns up - lol). "I will give you the steps to fix the problem. Do you want the steps?" User: (gee wiz, of course I want the steps!) "Yes." They: (sending another macro) Go to Tools> Internet Options> Delete Temporary Files. Let me know when you have finished." User: "Well, I already DID that (before the AOL software crashed, exploded, burned).... What ELSE can I do to fix it?" (and now....you wait and wait and WAIT again for any acknowledgement) (still no answer) User: Hello??? Are you there? (can be 5 minutes in between or longer) They: "I am sorry for any inconvenience this problem has caused to you. Now, delete your temporary Internet Files" User: First, I already DID that before I asked for help. And, there's ZERO temp files there. So, NOW what's next to do?" They: "I am sorry for any inconvenience this problem has caused to you. I can fix your problem. Very speedily. We will fix this. Okay?" User: "Okay. But, I really have to go. So can we hurry up -- please!" They: "This can be fixed very easily under Preferences. Please open Preferences." User: "I've been to Preferences... and to Settings... it doesn't say what to do if your AOL Software explodes." They: (only a 2 minute delay this time) "I am sorry for any inconvenience this problem has caused to you. I will send you steps in an email to follow. Please let me know when you have finished those steps." User: (maybe now I'm getting somewhere, you think). Ok. (You finally hear the mail come and eagerly go open it.) "Uh, Tech (some name you can't pronounce or type), your email just gives the same steps for what we already did. PLEASE, my software exploded but it lets me sign in, but I just have this one problem: It now laughs at me everytime I sign in." They: "I am sorry for any inconvenience this problem has caused to you. I can certainly help you fix that problem. Go to Control Panel>Sounds and Audio Devices>Exorcise buggy sounds. And that will make the software stop laughing at you when you sign in." User: (Wow, NEW instructions I've never tried!) "Ok, great. brb" User: (after looking all through Control Panel) "Uh, I don't have a button for "exorcise". WHERE do I go?" They: (don't answer you for 7.9 minutes) "I am truely sorry for any inconvenience this problem has caused to you. I can help you fix this. Look instead for "Exorcise2" button." User: "But I don't have an exorcise1, exorise2, or exorcise3 button---I have NO exocise-anything!" They: " I apologize for the inconvenience." User (thinks: yeah YOU are the 'inconvenience!') They: "It appears you are using WinXP which does not have Advanced tool of Exorcise which AOL software now must make use of to clear this problem. We will now need to play every sound file you have to find the "laff.wav" which AOL installed with the latest and greatest update of our software." User: I need to PLAY all my sound files? They: Yes, play each one. User: BUT, I gotta go to work and playing sounds will take HOURS. They: "I am most sorry for any inconvenience this problem has caused to you. It appears your software has become corruptted. To fix this problem, (and now you get many lines of how to uninstall). Next, make a bonfire outside and burn all the CDs you have." User: "But---if I burn all the software CDs, how will I reload the software after I uninstall it???" They: "Not to worry. I will give you instructions to download the software. First, (and now they tell you to disable and delete Internet Explorer...and any other way to get online....so you won't be able to download anything. But that doesn't phase them--they continue to say 'I am sorry for any inconvenience this problem has caused to you. I can tell you how to fix that. Would you like me to help you with this?') User types: Of course I want your help to fix this! I'm not here to order breakfast!!! They: I will give you the instructions now. Go to Tools> Internet Options> Delete Temporary Internet Files. User: (and at this point, you scream and put your fist through your monitor! Problem solved! You don't need to worry anymore about using your computer at all .... And, you have at least 1 nightmare of that mocking statement: "I am sorry for any inconvenience this problem has caused to you.") Is that kinda close to your experience, Ema? LOL Judy **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
I forgot to mention - hopefully, you are on a fast connection, because it even takes awhile to install with a fast connection. Don't start it unless you have some time to spend in front of your PC. It's not hard to install, just follow the directions. Jan In a message dated 9/21/2008 12:25:31 PM Central Daylight Time, [email protected] writes: Yesterday I received a message that there was a service pack 3 update for Windows XP. Somewhere in the back of my mind, I thought I remembered that was an unstable update. Please let me know if I should download this. Thanks, Judy **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
Judy - I have a computer business and I definitely suggest this update to all my customers. I have found no problems with the update so far. Jan - IL In a message dated 9/21/2008 12:25:31 PM Central Daylight Time, [email protected] writes: Yesterday I received a message that there was a service pack 3 update for Windows XP. Somewhere in the back of my mind, I thought I remembered that was an unstable update. Please let me know if I should download this. Thanks, Judy **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
Yesterday I received a message that there was a service pack 3 update for Windows XP. Somewhere in the back of my mind, I thought I remembered that was an unstable update. Please let me know if I should download this. Thanks, Judy **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
Ema- Send it to me privately and we'll see. Thanks! Joan In a message dated 9/21/2008 6:33:05 A.M. Eastern Daylight Time, [email protected] writes: Joan I had a session with aol on live help. It was so moronic I want to share it Can I send it to the list or is that against the rules about writers privilage or something. Even better I will send it to you because I dont want to get in trouble with writers privilage or something and you can see what it is. If you say its okey Ema **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
Ema, Most AOL users who have used that "service" already can guess examples of the "flow" of the conversation. They FINALLY come and say hi, my name is ___, sorry for the delay, are you using the computer now with the problem. (User tries to not explode about waiting 44.3 minutes and answers the question, "yes, I'm on the computer with the problem".) They: How may I help you? User: Tries to figure out the fastest way to explain the problem & types fast. They: ------- never reply....you wait....they're seemingly 'gone' but still 'there' User: Hello? are you there? They: FINALLY they answer you (but never say why it took so long to answer you). "I'm sorry for any inconvenience this problem has caused you." (No, it's never good if the AOL software crashes, explodes, and burns up - lol). "I will give you the steps to fix the problem. Do you want the steps?" User: (gee wiz, of course I want the steps!) "Yes." They: (sending another macro) Go to Tools> Internet Options> Delete Temporary Files. Let me know when you have finished." User: "Well, I already DID that (before the AOL software crashed, exploded, burned).... What ELSE can I do to fix it?" (and now....you wait and wait and WAIT again for any acknowledgement) (still no answer) User: Hello??? Are you there? (can be 5 minutes in between or longer) They: "I am sorry for any inconvenience this problem has caused to you. Now, delete your temporary Internet Files" User: First, I already DID that before I asked for help. And, there's ZERO temp files there. So, NOW what's next to do?" They: "I am sorry for any inconvenience this problem has caused to you. I can fix your problem. Very speedily. We will fix this. Okay?" User: "Okay. But, I really have to go. So can we hurry up -- please!" They: "This can be fixed very easily under Preferences. Please open Preferences." User: "I've been to Preferences... and to Settings... it doesn't say what to do if your AOL Software explodes." They: (only a 2 minute delay this time) "I am sorry for any inconvenience this problem has caused to you. I will send you steps in an email to follow. Please let me know when you have finished those steps." User: (maybe now I'm getting somewhere, you think). Ok. (You finally hear the mail come and eagerly go open it.) "Uh, Tech (some name you can't pronounce or type), your email just gives the same steps for what we already did. PLEASE, my software exploded but it lets me sign in, but I just have this one problem: It now laughs at me everytime I sign in." They: "I am sorry for any inconvenience this problem has caused to you. I can certainly help you fix that problem. Go to Control Panel>Sounds and Audio Devices>Exorcise buggy sounds. And that will make the software stop laughing at you when you sign in." User: (Wow, NEW instructions I've never tried!) "Ok, great. brb" User: (after looking all through Control Panel) "Uh, I don't have a button for "exorcise". WHERE do I go?" They: (don't answer you for 7.9 minutes) "I am truely sorry for any inconvenience this problem has caused to you. I can help you fix this. Look instead for "Exorcise2" button." User: "But I don't have an exorcise1, exorise2, or exorcise3 button---I have NO exocise-anything!" They: " I apologize for the inconvenience." User (thinks: yeah YOU are the 'inconvenience!') They: "It appears you are using WinXP which does not have Advanced tool of Exorcise which AOL software now must make use of to clear this problem. We will now need to play every sound file you have to find the "laff.wav" which AOL installed with the latest and greatest update of our software." User: I need to PLAY all my sound files? They: Yes, play each one. User: BUT, I gotta go to work and playing sounds will take HOURS. They: "I am most sorry for any inconvenience this problem has caused to you. It appears your software has become corruptted. To fix this problem, (and now you get many lines of how to uninstall). Next, make a bonfire outside and burn all the CDs you have." User: "But---if I burn all the software CDs, how will I reload the software after I uninstall it???" They: "Not to worry. I will give you instructions to download the software. First, (and now they tell you to disable and delete Internet Explorer...and any other way to get online....so you won't be able to download anything. But that doesn't phase them--they continue to say 'I am sorry for any inconvenience this problem has caused to you. I can tell you how to fix that. Would you like me to help you with this?') User types: Of course I want your help to fix this! I'm not here to order breakfast!!! They: I will give you the instructions now. Go to Tools> Internet Options> Delete Temporary Internet Files. User: (and at this point, you scream and put your fist through your monitor! Problem solved! You don't need to worry anymore about using your computer at all .... And, you have at least 1 nightmare of that mocking statement: "I am sorry for any inconvenience this problem has caused to you.") Is that kinda close to your experience, Ema? LOL Judy On 9/21/08, [email protected] <[email protected]> wrote: > Joan > I had a session with aol on live help. > It was so moronic I want to share it > Can I send it to the list or is that against the rules > about writers privilage or something. Even better I will send it to you > because I dont want to get in trouble with writers privilage or something > and you can see what it is. If you say its okey > Ema
Joan I had a session with aol on live help. It was so moronic I want to share it Can I send it to the list or is that against the rules about writers privilage or something. Even better I will send it to you because I dont want to get in trouble with writers privilage or something and you can see what it is. If you say its okey Ema **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)
Thanks Joan , at least I know it is not something I did ............. but it is aggravating ......... lol Thanks again Gerri In a message dated 9/20/2008 3:16:13 P.M. Eastern Daylight Time, [email protected] writes: Gerri- YES--this is how the SENDER has his email set and isn't a problem on your end. Joan In a message dated 9/20/2008 2:47:27 P.M. Eastern Daylight Time, [email protected] writes: Your email came in normal size and the mail from the group , is this a problem with the sender ......... This problem just recently started and I thought maybe as sometimes happens that the setting changed ............. Thanks for your help Gerri **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001) ********* Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/AOLERS-ROOTSWEB ********* ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message **************Looking for simple solutions to your real-life financial challenges? Check out WalletPop for the latest news and information, tips and calculators. (http://www.walletpop.com/?NCID=emlcntuswall00000001)