Jon- Sorry but that is NOT the purpose of this list. This list is for DISCUSSION of issues related to using AOL and AOL with RootsWeb...not to complain about AOL's practices. Joan, admin In a message dated 10/23/2009 12:49:27 P.M. Eastern Daylight Time, JRAYMOND651@aol.com writes: Joan, I do understand the purpose of your post. However, when AOL, for years, ignores customers' requests for changes, such as being able to alphabetize Favorite Places,...well...one does have to wonder. Jon Raymond

In discussion of AOL fees, My computer Thesaurs describes the word FREE as: Done by one's own choice: Voluntary, gratuitous, complementary, gratis, cost-free. In my dictionary the word FEE is described: A fixed sum charged for a privilege; A charge for Professional services.; Dial up seems to fall under the FEE, no matter what the motivation. JOHN in CA

Joan, I do understand the purpose of your post. However, when AOL, for years, ignores customers' requests for changes, such as being able to alphabetize Favorite Places,...well...one does have to wonder. Jon Raymond St Paul Park, MN http://freepages.genealogy.rootsweb.ancestry.com/~raymond/

In a message dated 10/23/2009 11:22:28 A.M. Central Daylight Time, JYoung6180@aol.com writes: Please let's refrain from judging AOL's motives in their billing fees and plans. It is fine to DISCUSS them but let's avoid attacking AOL or stating their intentions when it is only a guess on our part. Please let's stick to the issues at hand. Thanks! Joan, admin AOLERS-ROOTSWEB@rootsweb.com Thanks...Joan....Maybe this will help...Thank You Tom T

Please let's refrain from judging AOL's motives in their billing fees and plans. It is fine to DISCUSS them but let's avoid attacking AOL or stating their intentions when it is only a guess on our part. Please let's stick to the issues at hand. Thanks! Joan, admin AOLERS-ROOTSWEB@rootsweb.com

It appears some of you have different reasons to sign up for the Dial up AOL that do not apply to all AOL users. In my case I do use the AOL Dial Up plan on my home desktop and my Laptop. On trips I have never had a problem as I use their setup option to find the local ISP telephone numbers that AOL displays in your software. Then all I have ever needed was an electrical plug if the Laptop battery was on the blink, to get Laptop power. Those who prefer Broadband AOL versions, have made the choice themselves to spend large $$$ for DSL, BROADBAND access to the Internet. Thousands of SENIORS do not have such outlay of monthly fees for their entertainment and choose the lowest cost to get access to the Internet and their email without huge monthly Cable TV fees and such. We cannot paint the AOL Dial Up fee as anything more than an "unreasonable fee" to force AOL users to pay large monthly fees to Phone Companies, Cable Providers to get FREE access to AOL. A Business can list their expenses on their income Tax returns, the others can only spend, spend for Internet Access to some major provider. Others get FREE access at their homes and on Laptops by using authorization from Schools, Universities, and government access where they work or have family working. Yes, It would be wonderful for the USA to follow the decisions of FINLAND, but at what cost, and under which political system? AOL Dial Up is not a hindrance to use, at home or on the road, for me. Most hotels do have an access to an outside line that allows me to find the local area ISP telephone number to read the email, without any long distance charges. JOHN in CA

Could we please follow the below rules on replies? My computer is filling up with messages repeated over and over and over and over. Just highlight a couple lines from the message you are replying to and then type in your reply. Thanks Patricia In a message dated 10/23/2009 12:00:28 A.M. Pacific Daylight Time, aolers-rootsweb-request@rootsweb.com writes: When replying to a digest message, quote only the specific message to which you are replying, removing the rest of the digest from your reply. Also, remember to change the subject of your reply so that it coincides with the message subject to which you are replying.

Yes, on the laptop I have AOL 9.0 SE along with AVG. I do not use McAfee. AVG gives me a nag screen every time I boot, but that's fine with me with it being free. I've paid for and used Norton "forever" on my desktop. Earlier versions of Norton were prone to get corrupted and asked me questions like I was supposed to know what I was doing. But versions 2008 and 2009 have been very reliable and non-intrusive, and are not the memory hogs they were before. I've been free of virii and malware with Norton (Symantec) Internet Security. However, if I had known about free AVG and Zone Alarm before, I probably would have gone with them. On the other hand, Norton Internet Security is completely worry free and hassle free, and I like that. Woody ================== Nlpakkala@aol.com writes: Woody, I noticed you said that you used free AVG on your laptop. Do you use AOL on that computer too? I tried using AVG and the computer was so slow I couldn't do anything and then Joan or Sharon said you can't have two virus programs, they conflict. We are most likely going to the free version very soon but just want to be sure I understand all the quirks before I do it. I was planning on buying a McAfee program but I see you mentioned Norton, was that a free download or did you have to buy it from somewhere. Thanks for your input. Nancy

Ah yes!! Now I remember, THAT's what you don't get by paying AOL $9.99/mo. When you're on a road trip at a motel/hotel and they don't have wireless and you want to dial up to AOL and check your e-mail, you can't do it, even using their 800 numbers with the per minute fee. I thought that, surely, with free AOL, one could still use their 800 number to dial up, but I tried two successive locations and the fee based 800 number wouldn't work. Woody ============================= _Utahn1@aol.com_ (mailto:Utahn1@aol.com) writes: The $9.99 plan allows me a certain number of hours of dial-up included in the price when I hit a hotel which does not offer free or reasonably priced wireless. Or, if cable/router goes out here at home then I can still use dial-up. Plus, I still don't know about the online AOL mail storage with the free version. If I ever get all my mails organized, deleted, printed etc. and off AOL, I might then switch to the free program. More and more hotels are offering wireless which is reasonably priced. Ruth ============================= _JYoung6180@aol.com_ (mailto:JYoung6180@aol.com) writes: Then what would be the advantage of the $9.99 plan over the free plan if they only offer limited tech support? Joan In a message dated 10/22/2009 10:45:37 A.M. Eastern Daylight Time, Utahn1@aol.com writes: Joan, I just did a Change My Plan investigation so that I could see the plans which are currently offered. The $9.99 version of AOL with limited tech support is still very much available as an option for both dial-up and broadband users. Ruth

I guess the advantage of the 9.99 plan over the free plan would be the McAfee security suite for free. Nancy

Walter, You are absolutely correct. Thanks for the information. I've never hit their allotted number of hours so it has never been a problem for me thus far. If I am ever in a situation where that changes, then I will switch. Again, thank you. Ruth Cherecwich In a message dated 10/22/2009 10:51:43 A.M. Mountain Daylight Time, Soyamaven@aol.com writes: If you sign-up as "dial-up", rather than "broadband", but mainly use "broadband", then there is no limit on "dial-up"hours when and if you need to use "dial-up". So, it seems to be the better option to sign up for "dial-up", not for "broadband", even if you only plan to access AOL via "broadband". Walter Greenspan Great Falls, MT & Jericho, NY Subj: Re: [AOL-RW] $9.99 plan Date: 10/22/09 10:43:37 AM Mountain Daylight Time From: Utahn1@aol.com Sender: aolers-rootsweb-bounces@rootsweb.com Reply-to: aolers-rootsweb@rootsweb.com To: aolers-rootsweb@rootsweb.com The $9.99 plan allows me a certain number of hours of dial-up included in the price when I hit a hotel which does not offer free or reasonably priced wireless. Or, if cable/router goes out here at home then I can still use dial-up. Plus, I still don't know about the online AOL mail storage with the free version. If I ever get all my mails organized, deleted, printed etc. and off AOL, I might then switch to the free program. More and more hotels are offering wireless which is reasonably priced. Ruth ********* Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/AOLERS-ROOTSWEB ********* ------------------------------- To unsubscribe from the list, please send an email to AOLERS-ROOTSWEB-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

If you sign-up as "dial-up", rather than "broadband", but mainly use "broadband", then there is no limit on "dial-up"hours when and if you need to use "dial-up". So, it seems to be the better option to sign up for "dial-up", not for "broadband", even if you only plan to access AOL via "broadband". Walter Greenspan Great Falls, MT & Jericho, NY Subj: Re: [AOL-RW] $9.99 plan Date: 10/22/09 10:43:37 AM Mountain Daylight Time From: Utahn1@aol.com Sender: aolers-rootsweb-bounces@rootsweb.com Reply-to: aolers-rootsweb@rootsweb.com To: aolers-rootsweb@rootsweb.com The $9.99 plan allows me a certain number of hours of dial-up included in the price when I hit a hotel which does not offer free or reasonably priced wireless. Or, if cable/router goes out here at home then I can still use dial-up. Plus, I still don't know about the online AOL mail storage with the free version. If I ever get all my mails organized, deleted, printed etc. and off AOL, I might then switch to the free program. More and more hotels are offering wireless which is reasonably priced. Ruth </HTML>

The $9.99 plan allows me a certain number of hours of dial-up included in the price when I hit a hotel which does not offer free or reasonably priced wireless. Or, if cable/router goes out here at home then I can still use dial-up. Plus, I still don't know about the online AOL mail storage with the free version. If I ever get all my mails organized, deleted, printed etc. and off AOL, I might then switch to the free program. More and more hotels are offering wireless which is reasonably priced. Ruth In a message dated 10/22/2009 10:19:08 A.M. Mountain Daylight Time, JYoung6180@aol.com writes: Then what would be the advantage of the $9.99 plan over the free plan if they only offer limited tech support? Joan In a message dated 10/22/2009 10:45:37 A.M. Eastern Daylight Time, Utahn1@aol.com writes: Joan, I just did a Change My Plan investigation so that I could see the plans which are currently offered. The $9.99 version of AOL with limited tech support is still very much available as an option for both dial-up and broadband users. Ruth ********* Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/AOLERS-ROOTSWEB ********* ------------------------------- To unsubscribe from the list, please send an email to AOLERS-ROOTSWEB-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Then what would be the advantage of the $9.99 plan over the free plan if they only offer limited tech support? Joan In a message dated 10/22/2009 10:45:37 A.M. Eastern Daylight Time, Utahn1@aol.com writes: Joan, I just did a Change My Plan investigation so that I could see the plans which are currently offered. The $9.99 version of AOL with limited tech support is still very much available as an option for both dial-up and broadband users. Ruth

McAfee uploads the updates daily with the AOL McAfee suite also. Joan In a message dated 10/22/2009 10:07:52 A.M. Eastern Daylight Time, Tjtemple@aol.com writes: Looks like I have Good Security as THEY put in Up-dates each Day. Does this sound like a Good Service ??

Joan, I just did a Change My Plan investigation so that I could see the plans which are currently offered. The $9.99 version of AOL with limited tech support is still very much available as an option for both dial-up and broadband users. Ruth In a message dated 10/22/2009 8:23:37 A.M. Mountain Daylight Time, Utahn1@aol.com writes: Not a yearly plan. I've been on month to month since before they designed their new pricing structure a couple of years back. Ruth In a message dated 10/22/2009 7:52:26 A.M. Mountain Daylight Time, JYoung6180@aol.com writes: The only way I can figure that you are still paying $9.99 is if you are on a yearly plan and they can't raise the rate until your year is up. Joan In a message dated 10/22/2009 9:32:06 A.M. Eastern Daylight Time, Utahn1@aol.com writes: Joan - My last bill was on 04 Oct and that was still for $9.99. Ruth

Not a yearly plan. I've been on month to month since before they designed their new pricing structure a couple of years back. Ruth In a message dated 10/22/2009 7:52:26 A.M. Mountain Daylight Time, JYoung6180@aol.com writes: The only way I can figure that you are still paying $9.99 is if you are on a yearly plan and they can't raise the rate until your year is up. Joan In a message dated 10/22/2009 9:32:06 A.M. Eastern Daylight Time, Utahn1@aol.com writes: Joan - My last bill was on 04 Oct and that was still for $9.99. Ruth ********* Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/AOLERS-ROOTSWEB ********* ------------------------------- To unsubscribe from the list, please send an email to AOLERS-ROOTSWEB-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I have the ATT DSL and FREE AOL I Pay MCAFEE $42.95 PER YEAR FOR THE SECURITY Looks like I have Good Security as THEY put in Up-dates each Day. Does this sound like a Good Service ?? However for some reason..It seems to take a long time for my computer to connect to AOL also Change E-Mail messages. Any suggestions to help clear up the Slow Connections will be appreciated ? Tom T.

The only way I can figure that you are still paying $9.99 is if you are on a yearly plan and they can't raise the rate until your year is up. Joan In a message dated 10/22/2009 9:32:06 A.M. Eastern Daylight Time, Utahn1@aol.com writes: Joan - My last bill was on 04 Oct and that was still for $9.99. Ruth

Joan - My last bill was on 04 Oct and that was still for $9.99. Ruth In a message dated 10/21/2009 7:39:24 P.M. Mountain Daylight Time, JYoung6180@aol.com writes: I didn't think there still WAS a $9.99 plan--I thought that was the plan that was raised recently to $11.99. I could be wrong--but that was my understanding. Joan In a message dated 10/21/2009 9:37:03 P.M. Eastern Daylight Time, DULCICH6@aol.com writes: Nancy, I can't tell you the difference between the pricing plans, but I can tell you that the only difference between Paid and free is tech support. Free gets NO tech support. Everything else stays the same. Sharon ********* Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/AOLERS-ROOTSWEB ********* ------------------------------- To unsubscribe from the list, please send an email to AOLERS-ROOTSWEB-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message