Thanks, complaining is worth a try, but I got no where with the CGC website either. My thought was, if they got many complaints at once.... but I don't think you're right, no one is listening. Our soldiers and sailors deserve better. Find My Past is a better website, for these deaths. My 92nd regiment of foot death in 1833, I was told they destroyed records back then, so there is no luck at all. Military records are just very frustrating. Thank you for listened to my complaining! Mary In a message dated 4/13/2009 12:25:10 A.M. Pacific Daylight Time, ovington1@sky.com writes: Hi Mary As I posted previously I had also emailed Ancestry but have yet to receive a reply That is a stock reply though, having reported other things I have had the same one Its not just Aldershot though, there about half a dozen odd places listed for Theatre of War Best wishes Nivard Ovington, in Cornwall (UK) > > I wrote ancestry.com,suggesting they treat our fallen with the respect > they > deserved and to correct all death theatre as Aldershot: below is their > response. > > Thank you for your email. Thank you for bringing this to our attention. I > have reported this error to our content team to look into and correct if > possible. Please understand that fixes to errors on Ancestry are posted > firstly in the order of those which affect the greatest number of users, > and > thereafter in the order in which they are reported. For this reason, > fixes for > some errors may take longer than others to be posted. We appreciate your > patience. Thank you for contacting us. If you have anymore questions or > concerns, please let us know. > > in the subject and the body of the message > > > Maybe if more complained the queeky wheel would speed them to action! > Please write and add your voice to the correction. > > Mary Powrie Schacht > aka Mary in Oregon ------------------------------- To unsubscribe from the list, please send an email to ANGUS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message **************The Average US Credit Score is 692. See Yours in Just 2 Easy Steps! (http://pr.atwola.com/promoclk/100126575x1221621489x1201450100/aol?redir=http:%2F%2Fwww.freecreditreport.com%2Fpm%2Fdefault.aspx%3Fsc%3D668072%26hmpgID% 3D62%26bcd%3DAprilAvgfooterNO62)

I pointed out an error in a relative's entry on the CGC website--next day I received a personal reply and the correction was made the following week. I was very impressed with the response. On the other hand, I've given up with Ancestry--they seem to neither care nor want to know about the glaring transcription errors that are all too common on their site. Frustrating when organizations are not consistent in the way they respond to the concerns of their clientele--especially the ones like Ancestry that charge the big bucks. Paul Researching Hutcheson, Esplin, Sievewright, Cochrane, Oram, Mills, Boyack and Gordon in Angus -----Original Message----- From: angus-bounces@rootsweb.com [mailto:angus-bounces@rootsweb.com] On Behalf Of BRUINSWOOD@aol.com Sent: April 13, 2009 11:29 AM To: angus@rootsweb.com Subject: Re: [ANGUS] All military deaths listed at Aldershot Thanks, complaining is worth a try, but I got no where with the CGC website either. My thought was, if they got many complaints at once.... but I don't think you're right, no one is listening. Our soldiers and sailors deserve better. Find My Past is a better website, for these deaths. My 92nd regiment of foot death in 1833, I was told they destroyed records back then, so there is no luck at all. Military records are just very frustrating. Thank you for listened to my complaining! Mary In a message dated 4/13/2009 12:25:10 A.M. Pacific Daylight Time, ovington1@sky.com writes: Hi Mary As I posted previously I had also emailed Ancestry but have yet to receive a reply That is a stock reply though, having reported other things I have had the same one Its not just Aldershot though, there about half a dozen odd places listed for Theatre of War Best wishes Nivard Ovington, in Cornwall (UK) > > I wrote ancestry.com,suggesting they treat our fallen with the respect > they > deserved and to correct all death theatre as Aldershot: below is their > response. > > Thank you for your email. Thank you for bringing this to our attention. I > have reported this error to our content team to look into and correct if > possible. Please understand that fixes to errors on Ancestry are posted > firstly in the order of those which affect the greatest number of users, > and > thereafter in the order in which they are reported. For this reason, > fixes for > some errors may take longer than others to be posted. We appreciate your > patience. Thank you for contacting us. If you have anymore questions or > concerns, please let us know. > > in the subject and the body of the message > > > Maybe if more complained the queeky wheel would speed them to action! > Please write and add your voice to the correction. > > Mary Powrie Schacht > aka Mary in Oregon ------------------------------- To unsubscribe from the list, please send an email to ANGUS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message **************The Average US Credit Score is 692. See Yours in Just 2 Easy Steps! (http://pr.atwola.com/promoclk/100126575x1221621489x1201450100/aol?redir=htt p:%2F%2Fwww.freecreditreport.com%2Fpm%2Fdefault.aspx%3Fsc%3D668072%26hmpgID% 3D62%26bcd%3DAprilAvgfooterNO62) ------------------------------- To unsubscribe from the list, please send an email to ANGUS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.287 / Virus Database: 270.11.54/2056 - Release Date: 04/13/09 05:51:00

Hi again Mary I just recieved my reply to the same enquiry as yours ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This is a known problem that has been reported to our developers. Feedback from you, our valued customer, helps us correct errors and improve the website. Your patience and efforts to assist us in this matter are appreciated. Please understand that fixes to errors on Ancestry are posted firstly in the order of those which affect the greatest number of users, and thereafter in the order in which they are reported. For this reason, fixes for some errors may take longer than others to be posted. We appreciate your patience. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ So it may take some time but at least it shows they will be acting on it Best wishes Nivard Ovington, in Cornwall (UK) PS still don't agree with you re findmypurse <g> > Thanks, complaining is worth a try, but I got no where with the CGC > website > either. My thought was, if they got many complaints at once.... but I > don't > think you're right, no one is listening. > > Our soldiers and sailors deserve better. Find My Past is a better website, > for these deaths. My 92nd regiment of foot death in 1833, I was told they > destroyed records back then, so there is no luck at all. > > Military records are just very frustrating. Thank you for listened to my > complaining! > > Mary