Please help an old lady! I can't complain about my new computer because it was a gift from my son. But it has Vista on it and I can't seem to open my files of certificates that I have previously downloaded from Scotlands People, including a new one from today. Fortunately I had no trouble having them transferred from the old computer, but if I can't open them....... I always used MS Picture and Fax Viewer and had absolutely no problems. I understand Vista does not have that program. I find the file I want, click on it and have the option of which program to open it with. I think I've tried every program with no luck. But when I click on Office Picture Manager it has a misc. selection of about a dozen previous certificate files--but I can't seem to add the one I want. And I tried, as a test, to print out one of those that did appear and it filled the page but cut off a lot along the edges. And it was very slow, as if it were printing out a quality picture. Any simple solutions? I am not computer smart, only know enough to do my genealogy searches. And my generous son lives elsewhere and won't be able to open my mail until he gets home after work. Meanwhile I'm tearing my hair out!!! Irene, in Michigan **************What's for dinner tonight? Find quick and easy dinner ideas for any occasion. (http://food.aol.com/dinner-tonight?ncid=emlcntusfood00000008)

Hi Irene It sounds like a setting within Vista to me Sorry I can't help specifically with that as have managed to avoid Vista so far (no doubt have that dubious pleasure to come some day) But a solution that may solve your problem is a free download of Irfanview Its a very useful image program, it allows easy recropping, flipping, change to negative etc I have not found anything it won't open http://www.irfanview.com/ Nivard Ovington in Cornwall (UK) > Please help an old lady! > > I can't complain about my new computer because it was a gift from my son. > But it has Vista on it and I can't seem to open my files of certificates > that I have previously downloaded from Scotlands People, including a new > one > from today. Fortunately I had no trouble having them transferred from > the > old computer, but if I can't open them....... > > I always used MS Picture and Fax Viewer and had absolutely no problems. > > I understand Vista does not have that program. > > I find the file I want, click on it and have the option of which program > to > open it with. I think I've tried every program with no luck. But when I > click on Office Picture Manager it has a misc. selection of about a dozen > previous certificate files--but I can't seem to add the one I want. And I > tried, as a test, to print out one of those that did appear and it filled > the page but cut off a lot along the edges. And it was very slow, as if > it > were printing out a quality picture. > > Any simple solutions? I am not computer smart, only know enough to do my > genealogy searches. And my generous son lives elsewhere and won't be > able > to open my mail until he gets home after work. Meanwhile I'm tearing my > hair out!!! > > Irene, in Michigan