Belated thanks to those who sent me suggestions - I am very grateful. (I am slow in offering thanks because we've been having our kitchen torn out and rebuilt, so very busy.) IrfanView seems to be working fine on opening both the old and new certificates, and I was especially happy to hear that it was suggested on Scotlandspeople ( I hadn't noticed before). It did take a while until I figured out to change the paper size and check "best fit." The suggestions from Mary Ann in Melbourne I've printed out for reference. Even if it turns out IrfanView is working on the certificates, I think her help is going to be much appreciated on other Vista problems. It's been said before, but can't be said too often. This group is the best! Irene, in Michigan In a message dated 7/22/2009 11:11:41 A.M. Eastern Daylight Time, IPollands@aol.com writes: Please help an old lady! I can't complain about my new computer because it was a gift from my son. But it has Vista on it and I can't seem to open my files of certificates that I have previously downloaded from Scotlands People, including a new one from today. Fortunately I had no trouble having them transferred from the old computer, but if I can't open them....... I always used MS Picture and Fax Viewer and had absolutely no problems. I understand Vista does not have that program. I find the file I want, click on it and have the option of which program to open it with. I think I've tried every program with no luck. But when I click on Office Picture Manager it has a misc. selection of about a dozen previous certificate files--but I can't seem to add the one I want. And I tried, as a test, to print out one of those that did appear and it filled the page but cut off a lot along the edges. And it was very slow, as if it were printing out a quality picture. Any simple solutions? I am not computer smart, only know enough to do my genealogy searches. And my generous son lives elsewhere and won't be able to open my mail until he gets home after work. Meanwhile I'm tearing my hair out!!! Irene, in Michigan **************What's for dinner tonight? Find quick and easy dinner ideas for any occasion. (http://food.aol.com/dinner-tonight?ncid=emlcntusfood00000008) ------------------------------- To unsubscribe from the list, please send an email to ANGUS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message **************An Excellent Credit Score is 750. See Yours in Just 2 Easy Steps! (http://pr.atwola.com/promoclk/100126575x1222377107x1201454434/aol?redir=http://www.freecreditreport.com/pm/default.aspx?sc=668072&hmpgID=62&bcd=Jul yExcfooterNO62)