Is anyone having a problem using the MrSID Plug-in to view the census images online on Ancestry.com since the downtime a few weeks ago of Rootsweb and Ancestry.com? Thanks, Peggy Horton
I have been having problems with the MrSid viewer also. When I would try to view the census records, it would tell me to download the plugin....which I already had. I called Ancestry.com tech help line. They asked which browser I used. When I replied Netscape, the man told me that Netscape wasn't compatible with MrSid....to use Internet Explorer. Since I have both browsers, I switched to Explorer and I had no problems with MrSid opening as it was supposed to. Theresa Whitaker Wayne & Peggy Horton wrote: > Is anyone having a problem using the MrSID Plug-in to view the census images online on > Ancestry.com since the downtime a few weeks ago of Rootsweb and Ancestry.com? > > Thanks, > > Peggy Horton > > ============================== > Visit Ancestry's Library - The best collection of family history > learning and how-to articles on the Internet. > http://www.ancestry.com/learn/library